Thursday, March 08, 2012

Book cover "The Design Way" Second Edition

This is the book cover for the second edition of "The Design Way". Hopefully it will be published this coming summer. The publisher is MIT Press.

Wednesday, March 07, 2012

Understanding Interaction Design Practice

The research project on design methods that we started in September (funded by NSF) is coming along. We are now in the middle of a first interview study where we focus on a range of aspects related to design practice and particularly the use of design methods ("methods" in its broadest possible meaning).

As always when you interview professionals they impress you with the competence they express and their understanding of design and the design process. These practitioners stress aspects of the design process that in many ways are opposite to what non-designers or students believe, for instance that process is more important than outcome,  and that judgment is more important than method. They are constantly unwilling to make clear statements about "what works best", "what method is best", "what are crucial skills", etc. Instead they always bring the discussion back to the particular, the particular situation, particular user, particular client, particular technology, and particular design challenge.

It is also fascinating to find that, even though they are highly skilled and competent in what they do, they are also somewhat worried that other professionals in the field are doing things differently and maybe in a better way. This is the case even though they are engaged in professional communities, workshops, conferences, and reads a lot.

It is also clear that the level of knowledge when it comes to design methods, their names, their history, their usefulness, etc. differ drastically.

Anyway, every interview leads to new insights about the everyday conditions of professional practice for interaction design. I am now more than ever looking forward to this research and can see many exciting results in the coming years.

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