I did a Skype talk with the Belgium CHI community the other day. The title of my talk was "Improving Design Without Destroying it". They recorded the talk and it is now available on Youtube . There is an introduction of about 5 min before my talk starts. Here is an abstract of the talk. I am not sure how well I stayed with the topic though.... "The design process is today highly appreciated for the kind of results it can deliver. This appreciation can be found within academia as well as in the business world. At the same time there is in many communities a noticeable uneasiness of the ambiguous character and the apparent elusiveness of the methods of design. This unease has led to many attempts to transform or improve the design process, for instance with the purpose to make the process more efficient, rational, predictable, and safe. However, many of these attempts have lead to results that are detrimental to the design process, because they impose co...