In his CHI2006 paper “ Implications for Design ”, Paul Dourish gives a portrait of ethnography that helps me (and hopefully others) to understand its role in HCI. I have for a long time been looking for a kind of research in HCI that would provide me (and others) with substantial and solid ways of thinking about interactive systems and how they are appropriated and used. I would like such research to be focused on creating challenging new theoretical constructs that could help us to see invisible structures and processes that influence the complex interactions between people and technology. My constant disappointment with many attempts is that when I read so called "ethnographic" studies, they are usually interesting and worth reading as long as they do the "scenic fieldwork" (concept from Dourish paper), but they completely let me down at the end, since they don't move to what Dourish calls the "analytical" level. There is no theoretical or conceptu
Interaction Design, HCI, Philosophy of Design, Technology and Society