Friday, February 16, 2018

Nope, there is no 'hack' or 'fix' for designing

It seems as if we live in a time where everything can be solved with a 'hack' or a 'fix'. There are infinite websites, blogs, Youtube videos that show how to 'hack' a specific problem or even your life, 'life hacks'. The idea is that there are some smart, maybe almost 'magical', ways of doing things that some people know and now, finally, they are sharing it with the rest of us. You can find videos that say "You have been folding your laundry the wrong way" or "How to peel a banana the right way". These examples are of course harmless but it seems as if we are seeing a shift in mindset. People want quick fixes, smart hacks, that won't require long periods of learning, practice and experience.

It is possible that this mindset is also seeping into areas where it is not appropriate. For instance, the process of designing, of becoming a designer, is not something you can do or become by learning a few tricks or hacks. In the midst of the ongoing growth of design and design thinking (which is mainly a good thing), there is a misconception that you can spend a few hours in a workshop or maybe just read about some design "hacks" and you will become a designer. To me, this is a serious problem that leads to unhappiness and backlash. First of all, people become unhappy when they realize that their design efforts don't work or lead to good designs. Secondly, design, as an approach to change, will be seen as not working and we see a backlash.

I have never seen anyone propose that all you need to do to become a proficient scientist, musician or artist is a 3-hour workshop. Why is designing and design thinking seen as something that anyone can acquire without almost any effort? What does that say about how designing is understood?

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