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Showing posts from July, 2018

Interacting with versus being with

In our book " Things That Keep Us Busy - Elements of Interaction " we make the case that interaction is an activity that has to fulfill certain criteria to be called interaction. We define a "window of interaction" with eight dimensions. Each dimension has to be within a certain range for an activity to be understood or labeled as interaction. This means that not all activities where humans 'use' things or systems are interactions. So, what is everything else, all our encounters with the reality around us, if not interactions? Well, most of the "interactions" with our everyday environment seem better defined as being with . For instance, it does not feel natural to say that we interact with our home (even though this is maybe changing today). Instead, we live in our home. We might interact with people, but that seems to be most appropriate when it is people in specific roles, we usually do not say we interact with our children, spouse, or friend

Designers are not heroes

In the midst of today's glorifying of design as an approach that can achieve anything, there is an unflattering stroke of hubris. Of course, I truly believe in design as a unique approach that can deliver outcomes that set designing apart from other approaches. But when designers start to see themselves as the 'one', as those who will solve the issues that no one else can solve, then I have some issues. Designers commonly work in service of a client. They are paid to do work for a client. This is all good. When designers act on their own, without a client, they become activists (or in some cases artists). This is also fine. To be an activist means that you primarily take a personal and often political stance.  It means that you act on some deep beliefs, values, and/or ideology. In that case, you are not a designer, you are an activist that maybe uses some form of a designerly approach. This is quite certainly a non-issue for most people and maybe to me too. But there