The growth of intelligent assistants of different kinds is leading to more faceless interactions as we have defined it in our book " Things That Keep Us Busy-the elements of interaction " (Janlert & Stolterman, MIT Press 2017). Below is an excerpt from the book that touches on what this change could mean when it comes to interaction richness and precision. "Faceless interaction may seem to open up for smooth or analog interaction more than surface-bound interaction does, but perhaps that is a false impression. Spoken natural language has a dominant digital component in the phonemes, morphemes, words, phrases, sentences, and so on, although there remains an analog component as well in the form of intonation and prosody (but note that tone in itself can be used for digital communication as well, as in Mandarin where there are four distinctive, semantically significant “tones”). There are also important examples of analog surface- bound forms of expression, such as...
Interaction Design, HCI, Philosophy of Design, Technology and Society